Privacy Policy
Last Updated: March 2024
1. Information We Collect
We collect information you provide directly to us, including personal details (name, age, sex), contact information (phone, email, physical address), and medical history relevant to your consultation requests. This data is essential for providing safe and accurate medical advice.
2. How We Use Your Information
Your information is used solely to facilitate medical consultations, maintain patient records as required by Zambian health regulations, and improve our services. We do not sell or trade your personal data with third parties.
3. Data Security
ConsultPlus Health employs enterprise-grade encryption and secure storage to protect your sensitive medical data. Access is restricted to authorized clinical staff directly involved in your care.
4. Compliance with Zambian Law
Our data handling practices are designed to comply with the Health Professions Act of Zambia and relevant data protection regulations. We maintain strict confidentiality in accordance with professional medical ethics.
5. Your Rights
You have the right to request access to your patient records, correct inaccuracies, and request the deletion of your account, subject to medical record retention requirements mandated by law.
For questions regarding this policy, please contact us at support@consultplus-health.com.